This Privacy Policy page explains our online information practices, including how we collect and use your personal information. Our Privacy Policy does not apply to third party web sites that you are able to reach from our web site. We encourage you to read the Privacy Policies of those third parties to learn how they collect and use information about you.
What information do we collect automatically online?
When you visit our web site, we collect information about your visit that does not identify you personally. If you do nothing during your visit but browse through the web site, read pages, or download information, we automatically collect and store only the following information about your visit:
- TThe internet domain (for example, "xdomain.com" if you use a private internet access account) and IP address (an IP address is a number that is automatically assigned to your computer whenever you are surfing the web) from which you access our web site;
- The type of browser and operating system used to access our site;
- The date and time you access our site;
- The pages you visit; and
- If you linked to our web site from another web site, the address of that web site.
We use the information we collect to count the number of hits and type of visitors to the different pages on our site, and to help us make our site more useful to visitors like you. These types of information are retained indefinitely. In the event of a known security or virus threat, we may collect information on the web content you view.
What additional information do we collect about you online?
When you visit our web site, we collect no personal information about your visit without your full acknowledgement. In cases where you are requesting our services, e-mail inquiries, etc, your personal information may be needed in order for us to properly respond to your questions, complaints or process your other requests. Such information may be requested and voluntarily provided based on the nature of your needs as stated below:
- Contact and Shipping Information
- Response Information (name, mailing address, phone number, email address)
Naturally, should you purchase a service or product from us; we will require sufficient information from you so that we can complete the transaction. Such information could include a credit card number and related account and billing information, invoice related information, and other data required for processing the order. We may also update such data should you grant us permission to bill you or your credit card for recurring charges, such as monthly or other types of periodic payments. All information of this nature is maintained by us in a secure database and transmitted across the Internet from you to us using secured transmission encryption. We will not share this information with any third person or entity.
Please note that this information is kept on secure systems, using a reliable security technology, including but not limited to Secure Socket Layer (SSL), encryption, firewalls, password protections and no 3rd party access.
Why do we collect information online and how do we use it?
Our principal purpose for collecting personal information online is to provide you with the information you need and want, and to facilitate the use of our web site.
We will only use your information for the purpose for which you have provided this information, to address security or virus threats, or for the purposes required under the law.
Generally, our uses of information collected online include:
- Responding to your messages to us
- Replying to your “feedback comments”
- Handling complaints
- Sending relevant marketing information to you if you agreed to receive it - you always have an opportunity to change your subscription options by logging into your account.
How, and with whom, do we share the information we collect online?
We may share your information you provide to us online to 3 rd parties only in an effort to combat security and virus threats. We may share some information we collect automatically, such as IP address, with federal government agencies. We do not sell or otherwise distribute our customers’ personal information.
Additionally, we may be required to share information we collect with authorized law enforcement, homeland security, and national security activities or attorneys in the following cases: If a governmental agency, or an attorney, subpoenas your private information, or makes a formal request for discovery pursuant to any legal action, or pending legal action. If our attorney requests such information relevant to a current or pending legal matter in which you are a potential or actual party or otherwise contributed in some way to the causation of the legal matter.
Do we give you choices on how we use the information you provide us?
Throughout our web site, we will let you know whether the information we ask you to provide is voluntary or required. By providing personally identifiable information, you are granting us consent to use this personally identifiable information for the primary purpose for which you are providing it. Additionally, we will ask for you to grant us consent before using your voluntarily provided information for any secondary purposes, other than those required under the law.
Do we use cookies or other tracking devices?
Please note that we may employ the use of Cookies. Cookies are small programs that enhance your use of the Internet, in general, and specifically we use Cookies to enhance your usage of our functions. You may turn off your Cookies by adjusting the appropriate setting on your browser. Please consult the HELP menu of your browser to learn how to turn your Cookies off. Cookies do not reveal personal information and if you turn off your "Cookies" you may find your enjoyment of the Internet, and our site, to be reduced or impaired.
Links to Other Sites
Our web site has links to our partners. When you link to another site, you are no longer on our site and are subject to the privacy policy of the new site to which you’re linking.
Restriction of Liability
Website owners make no claims, promises or guarantees about the accuracy, completeness, or adequacy of the contents of this web site and expressly disclaim liability for errors and omissions in the contents of this web site. No warranty of any kind, implied, expressed or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, fitness for a particular purpose and freedom from computer virus, is given with respect to the contents of this web site or its hyperlinks to other Internet resources. Reference in this web site to any specific commercial products, processes, or services, or the use of any trade, firm or corporation name is for the information and convenience of the public, and does not constitute endorsement, recommendation, or favoring by website owners.
